User Interviews
The user research system for teams of any size.
Company
User Interviews
Timeline
Mar. 2019 -> Jun. 2020
Role
Lead Product Designer
Visit
About
User Interviews is a remote startup specializing in user research and participant recruitment. They provide a platform for researchers to define study criteria, create screening surveys, and recruit participants. Their services include remote usability testing, user interviews, focus groups, and surveys. The platform offers tools for session management, participant compensation, and data analysis. User Interviews aims to facilitate data-driven decision-making and product improvement through valuable user feedback.
User Interviews marketing landing page
From March 2019 to June 2020, I had the privilege of being the first full-time design hire at User Interviews, a remote startup that revolutionized the process of recruiting, screening, scheduling, and rewarding participants for user research. The platform aimed to simplify the logistical challenges associated with user research, making it effortless for researchers to find and engage participants, while also providing a seamless experience for individuals interested in participating.
My role at User Interviews was pivotal in shaping the product and driving the company's growth. Working across three different time zones and collaborating with three product teams, I had the opportunity to design core features that played a significant role in securing the series A funding in March 2021.
One of the primary challenges we addressed was streamlining the logistics of user research. Finding and screening participants had traditionally been a cumbersome process, and scheduling and tracking incentives proved to be overwhelming for researchers. User Interviews aimed to simplify these tasks and make them more efficient. Additionally, we focused on enhancing the user experience for participants, ensuring that signing up, finding relevant studies, and applying to participate could be easily done from a phone or computer.
The core of my work at User Interviews revolved around the Research Hub product, which empowered product organizations and teams to build their pool of participants, fostering a more efficient and cost-effective user research process. Additionally, I iterated on and improved the core product, enabling researchers to seamlessly message, schedule, and reward research participants.
Research hub example
Research hub participant profile example
Research hub Opt-in form example
Branding and consent notice for external participant forms
Participant sign up form example with branded elements
Participant reward selection
Participant reward redeemed state
Throughout my tenure, I worked closely with the teams to scale the company's subscription revenue while maintaining a healthy cash flow from pay-per-project engagements. This required a comprehensive understanding of the product and strategic design thinking to ensure a balance between revenue growth and customer satisfaction.
By designing intuitive features and enhancing the overall user experience, I played a vital role in User Interviews' growth and success. The ability to contribute to the company's journey towards securing series A funding was a significant milestone and a testament to the value our product brought to the market.
© 2023 Portfolio by Skye Selbiger
User Interviews
The user research system for teams of any size.
Company
User Interviews
Timeline
Mar. 2019 -> Jun. 2020
Role
Lead Product Designer
Visit
About
User Interviews is a remote startup specializing in user research and participant recruitment. They provide a platform for researchers to define study criteria, create screening surveys, and recruit participants. Their services include remote usability testing, user interviews, focus groups, and surveys. The platform offers tools for session management, participant compensation, and data analysis. User Interviews aims to facilitate data-driven decision-making and product improvement through valuable user feedback.
User Interviews marketing landing page
From March 2019 to June 2020, I had the privilege of being the first full-time design hire at User Interviews, a remote startup that revolutionized the process of recruiting, screening, scheduling, and rewarding participants for user research. The platform aimed to simplify the logistical challenges associated with user research, making it effortless for researchers to find and engage participants, while also providing a seamless experience for individuals interested in participating.
My role at User Interviews was pivotal in shaping the product and driving the company's growth. Working across three different time zones and collaborating with three product teams, I had the opportunity to design core features that played a significant role in securing the series A funding in March 2021.
One of the primary challenges we addressed was streamlining the logistics of user research. Finding and screening participants had traditionally been a cumbersome process, and scheduling and tracking incentives proved to be overwhelming for researchers. User Interviews aimed to simplify these tasks and make them more efficient. Additionally, we focused on enhancing the user experience for participants, ensuring that signing up, finding relevant studies, and applying to participate could be easily done from a phone or computer.
The core of my work at User Interviews revolved around the Research Hub product, which empowered product organizations and teams to build their pool of participants, fostering a more efficient and cost-effective user research process. Additionally, I iterated on and improved the core product, enabling researchers to seamlessly message, schedule, and reward research participants.
Research hub example
Research hub participant profile example
Research hub Opt-in form example
Branding and consent notice for external participant forms
Participant sign up form example with branded elements
Participant reward selection
Participant reward redeemed state
Throughout my tenure, I worked closely with the teams to scale the company's subscription revenue while maintaining a healthy cash flow from pay-per-project engagements. This required a comprehensive understanding of the product and strategic design thinking to ensure a balance between revenue growth and customer satisfaction.
By designing intuitive features and enhancing the overall user experience, I played a vital role in User Interviews' growth and success. The ability to contribute to the company's journey towards securing series A funding was a significant milestone and a testament to the value our product brought to the market.
© 2023 Portfolio by Skye Selbiger
User Interviews
The user research system for teams of any size.
Company
User Interviews
Timeline
Mar. 2019 -> Jun. 2020
Role
Lead Product Designer
Visit
About
User Interviews is a remote startup specializing in user research and participant recruitment. They provide a platform for researchers to define study criteria, create screening surveys, and recruit participants. Their services include remote usability testing, user interviews, focus groups, and surveys. The platform offers tools for session management, participant compensation, and data analysis. User Interviews aims to facilitate data-driven decision-making and product improvement through valuable user feedback.
User Interviews marketing landing page
From March 2019 to June 2020, I had the privilege of being the first full-time design hire at User Interviews, a remote startup that revolutionized the process of recruiting, screening, scheduling, and rewarding participants for user research. The platform aimed to simplify the logistical challenges associated with user research, making it effortless for researchers to find and engage participants, while also providing a seamless experience for individuals interested in participating.
My role at User Interviews was pivotal in shaping the product and driving the company's growth. Working across three different time zones and collaborating with three product teams, I had the opportunity to design core features that played a significant role in securing the series A funding in March 2021.
One of the primary challenges we addressed was streamlining the logistics of user research. Finding and screening participants had traditionally been a cumbersome process, and scheduling and tracking incentives proved to be overwhelming for researchers. User Interviews aimed to simplify these tasks and make them more efficient. Additionally, we focused on enhancing the user experience for participants, ensuring that signing up, finding relevant studies, and applying to participate could be easily done from a phone or computer.
The core of my work at User Interviews revolved around the Research Hub product, which empowered product organizations and teams to build their pool of participants, fostering a more efficient and cost-effective user research process. Additionally, I iterated on and improved the core product, enabling researchers to seamlessly message, schedule, and reward research participants.
Research hub example
Research hub participant profile example
Research hub Opt-in form example
Branding and consent notice for external participant forms
Participant sign up form example with branded elements
Participant reward selection
Participant reward redeemed state
Throughout my tenure, I worked closely with the teams to scale the company's subscription revenue while maintaining a healthy cash flow from pay-per-project engagements. This required a comprehensive understanding of the product and strategic design thinking to ensure a balance between revenue growth and customer satisfaction.
By designing intuitive features and enhancing the overall user experience, I played a vital role in User Interviews' growth and success. The ability to contribute to the company's journey towards securing series A funding was a significant milestone and a testament to the value our product brought to the market.
© 2023 Portfolio by Skye Selbiger
User Interviews
The user research system for teams of any size.
Company
User Interviews
Timeline
Mar. 2019 -> Jun. 2020
Role
Lead Product Designer
Visit
About
User Interviews is a remote startup specializing in user research and participant recruitment. They provide a platform for researchers to define study criteria, create screening surveys, and recruit participants. Their services include remote usability testing, user interviews, focus groups, and surveys. The platform offers tools for session management, participant compensation, and data analysis. User Interviews aims to facilitate data-driven decision-making and product improvement through valuable user feedback.
User Interviews marketing landing page
From March 2019 to June 2020, I had the privilege of being the first full-time design hire at User Interviews, a remote startup that revolutionized the process of recruiting, screening, scheduling, and rewarding participants for user research. The platform aimed to simplify the logistical challenges associated with user research, making it effortless for researchers to find and engage participants, while also providing a seamless experience for individuals interested in participating.
My role at User Interviews was pivotal in shaping the product and driving the company's growth. Working across three different time zones and collaborating with three product teams, I had the opportunity to design core features that played a significant role in securing the series A funding in March 2021.
One of the primary challenges we addressed was streamlining the logistics of user research. Finding and screening participants had traditionally been a cumbersome process, and scheduling and tracking incentives proved to be overwhelming for researchers. User Interviews aimed to simplify these tasks and make them more efficient. Additionally, we focused on enhancing the user experience for participants, ensuring that signing up, finding relevant studies, and applying to participate could be easily done from a phone or computer.
The core of my work at User Interviews revolved around the Research Hub product, which empowered product organizations and teams to build their pool of participants, fostering a more efficient and cost-effective user research process. Additionally, I iterated on and improved the core product, enabling researchers to seamlessly message, schedule, and reward research participants.
Research hub example
Research hub participant profile example
Research hub Opt-in form example
Branding and consent notice for external participant forms
Participant sign up form example with branded elements
Participant reward selection
Participant reward redeemed state
Throughout my tenure, I worked closely with the teams to scale the company's subscription revenue while maintaining a healthy cash flow from pay-per-project engagements. This required a comprehensive understanding of the product and strategic design thinking to ensure a balance between revenue growth and customer satisfaction.
By designing intuitive features and enhancing the overall user experience, I played a vital role in User Interviews' growth and success. The ability to contribute to the company's journey towards securing series A funding was a significant milestone and a testament to the value our product brought to the market.
© 2023 Portfolio by Skye Selbiger
© 2023 Portfolio by Skye Selbiger
© 2023 Portfolio by Skye Selbiger
© 2023 Portfolio by Skye Selbiger
Previous work experiences
Previous work experiences